1. Refund Eligibility

Refunds are only available under the following circumstances:

  • Service Issues: If there is a technical issue, error, or failure on our part that directly impacts the service we provide to you.

  • Non-Delivery of Service: If the service has not been delivered as agreed, you may be eligible for a refund.

Refunds will not be provided under the following conditions:

  • If you change your mind about a service after the project has begun.

  • If you are not satisfied with the final outcome due to subjective preferences.

  • If the service has been completed as requested and delivered to you on time.

 

2. Requesting a Refund

To request a refund, please contact us at makemeunicornn@gmail.com within 7 days of your purchase or the delivery of the service. Be sure to include:

  • Your name and contact information

  • A description of the issue or reason for the refund request

  • Any supporting documentation, such as communication or screenshots, that can help us understand your concern.

 

3. Refund Process

Once we receive your refund request, we will review it and get back to you within 5-7 business days. If your refund is approved, we will process it via the original payment method, and you will receive the refund within a reasonable period (typically 5-10 business days, depending on your payment provider).

 

4. Exceptions

In certain cases, such as if the service is partially delivered, a partial refund may be issued based on the amount of work completed.

 

5. Contact Us

If you have any questions about our Refund Policy or would like to inquire about a refund, please contact us at makemeunicornn@gmail.com.